Google Updates 2 min read

Google Analytics Now Shows Business Profile Data — Calls, Directions, and Bookings in One Place

What happened

Google has launched a native integration between Google Analytics (GA4) and Google Business Profile, documented on 5 June 2026. Once linked, seven local metrics — interactions, website clicks, calls, directions, messages, bookings, and menus — appear directly inside your Analytics reports.

The setup is straightforward: link your Business Profile in the GA4 Admin panel under Product links. You need Editor or Administrator access in GA4 and Owner or Manager access on the Business Profile. Once connected, Analytics automatically creates a dedicated reporting section and starts populating it.

There are limitations. If you link multiple profiles, Analytics combines the data — you can't filter by individual location. The metrics can't be used in explorations, comparisons, or custom reports. Data is retained for six months only. And for now, the integration doesn't work for subproperties.

What this means for tradespeople

Until now, the only way to see how many people called you or requested directions from your Business Profile was to check the GBP dashboard separately. If you're a plumber or electrician who already uses Google Analytics on your website, you can now see those local actions alongside your web traffic in one place.

This matters because it closes a gap. You might see 200 website visits from Google but have no idea how many people tapped "Call" on your profile without ever visiting your site. Now you can see both — though the six-month data window means you'll want to check regularly rather than waiting for a year-end review.

For sole traders with a single location, this is genuinely useful. For multi-location businesses, it's less so until Google adds per-location filtering.

What to do about it

If you already have Google Analytics set up for your trade website, head to Admin → Product links and connect your Business Profile. It takes under two minutes.

If you don't have Analytics set up yet, this is a good prompt to do it — especially if you want to understand whether your Google Business Profile is actually driving calls and enquiries, not just impressions.


Source: Search Engine Journal

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