My Google Reviews: How to Find, View, Edit, and Manage Them
How to find Google reviews you've written, reviews left for your business, and how to view, edit, delete, and manage them on any device.
How to find my Google reviews — both reviews you've written and reviews for your business. View, edit, delete, and manage on phone or desktop.
Key Takeaways
- Find reviews you've written via Google Maps → Your profile → Reviews, or at customerreviews.google.com
- Find reviews for your business at business.google.com or by Googling your business name
- You can edit or delete any review you've written at any time — no restrictions
- Missing reviews are usually caught by Google's spam filter, delayed processing, or posted from a different account
- 73% of consumers only trust reviews from the last 30 days — regular review flow matters more than total count
You've left Google reviews for businesses over the years — the restaurant that nailed your anniversary dinner, the mechanic who didn't rip you off, the plumber who turned up when he said he would. But when you try to find them, they've vanished into the Google void.
Or maybe you're on the other side. You're a tradesperson and a customer told you they left a 5-star review last week — but you can't see it on your profile. Where did it go?
"My Google reviews" is one of the most common things people search for, and the answer depends on which side of the review you're on. This guide covers both: how to find reviews you've written, and how to find and manage reviews left for your business.
How to find Google reviews you've written
Every Google review you've ever written is stored in one place: your Google Maps contributions. Here's how to find them.
On your phone (Google Maps app)
- Open the Google Maps app
- Tap your profile picture (top right)
- Tap "Your profile"
- Scroll down to see all your reviews listed with star ratings, dates, and the businesses you reviewed
You can also get there by tapping Menu (three lines) → Your contributions → Reviews.
On desktop
- Go to maps.google.com
- Click the three-line menu (top left)
- Click "Your contributions"
- Click the "Reviews" tab
All your Google reviews are listed here — every one you've ever written, in reverse chronological order. You can edit or delete any of them from this screen.
Direct link
Google also has a direct portal at customerreviews.google.com. Sign in with your Google account and you'll see all your reviews in one place.
How to see my Google reviews on mobile
If you're specifically looking for your reviews on a phone or tablet, the Google Maps app is the fastest route. But there are a couple of alternatives:
Google Search: Open your phone's browser, go to google.com, make sure you're signed in, and search for "my reviews." Google often shows a direct link to your review contributions at the top of the results.
Google Maps in a browser: If you don't have the Google Maps app, go to maps.google.com in your mobile browser. The same "Your contributions" section is accessible from the menu.
Google Business Profile app (for business owners): If you're looking for reviews left about your business rather than reviews you've written, the Google Business Profile dashboard shows them. More on that in the next section.
How to find Google reviews for my business
This is the section for tradespeople and business owners. You want to see what customers have said about you — your star rating, individual reviews, and whether anyone new has posted.
Method 1: Google your business name
The simplest way. Open Google and search for your exact business name — "Smith Plumbing Manchester" or whatever you trade as. Your Google Business Profile panel should appear on the right side of the results (desktop) or at the top (mobile). Your star rating, review count, and recent reviews are all displayed there.
Method 2: Google Business Profile dashboard
- Go to business.google.com and sign in with the Google account linked to your business
- Select your business if you manage more than one
- Click "Reviews" in the left menu
- You'll see every review with the reviewer's name, rating, date, and text — plus a "Reply" button for each one
This is the best way to manage your reviews because you can reply directly, flag inappropriate reviews, and see your overall stats.
Method 3: Google Maps
Search for your business on Google Maps, tap your listing, and scroll to the Reviews section. This shows you exactly what your customers see when they find you.
You haven't set up a Google Business Profile yet?
If you search for your business name and nothing appears, you probably don't have a verified Google Business Profile. This means customers can't leave you Google reviews at all — and you're invisible on Google Maps.
Setting one up takes 15 minutes and is completely free. Our step-by-step setup guide walks you through the whole process.
How to edit or delete my Google reviews
You can edit or delete any Google review you've written — at any time, for any reason. Google doesn't restrict this.
To edit a review:
- Go to Google Maps → Your profile → Reviews (or use customerreviews.google.com)
- Find the review you want to change
- Tap the three dots (⋮) next to the review
- Tap "Edit review"
- Change the star rating, update the text, or both
- Tap "Post"
Your edited review replaces the original. The date updates to show when it was last modified.
To delete a review:
Same steps, but tap "Delete review" instead. The review is removed permanently — Google won't ask you to confirm, so be sure before you tap.
Common reasons people edit reviews:
- A tradesperson came back and fixed a snag, so you want to update from 3 stars to 5
- You left a review for the wrong business by mistake
- Your experience changed after the initial visit (ongoing warranty work, follow-up service)
- You want to add photos you forgot to include originally
Editing is actually more valuable than deleting. An updated review that says "Originally gave 3 stars but they came back and sorted it — now 5 stars" is incredibly powerful for the business. It shows future customers that this tradesperson stands behind their work.
Where are my Google reviews? Reasons they're not showing
If you wrote a review and it seems to have disappeared — or a customer says they left one and you can't see it — here are the most common reasons.
Google's spam filter caught it. Google uses automated systems to detect reviews that look fake, incentivised, or spammy. Genuine reviews sometimes get caught. Common triggers: reviewing from a brand-new Google account, reviewing a business in a location you've never visited, or writing a very short review (just stars, no text).
The reviewer used a different Google account. Many people have multiple Google accounts (personal Gmail, work Google Workspace, an old Hotmail-linked one). They may have been signed into a different account when they left the review.
The review is still processing. New reviews can take anywhere from a few hours to two weeks to appear on the business profile. Google doesn't publish them instantly — there's a moderation delay, especially for new or infrequent reviewers.
The business profile was recently verified. If a tradesperson just set up their Google Business Profile, it can take a few days for the profile to stabilise and display all reviews correctly.
Google removed it for policy violations. Reviews that contain offensive language, personal information (phone numbers, addresses), or promotional content get removed. Google also removes reviews from people with a conflict of interest (employees, competitors).
For a deeper dive into missing reviews, see our full guide: Why Your Google Reviews Aren't Showing Up (And How to Fix It).
How to check your Google review count and rating
For tradespeople who want to keep tabs on their review performance:
Quick check: Google your business name. Your star rating and total review count appear immediately in the business panel.
Detailed view: Log into business.google.com → Reviews. You can see:
- Your average star rating
- Total number of reviews
- Individual review breakdown (5-star, 4-star, etc.)
- Reviews awaiting your response
- Date of your most recent review
Why this matters: BrightLocal's 2026 research found that 73% of consumers only trust reviews from the last 30 days. If your most recent review is from six months ago, your profile looks stale — even if you have 40 reviews total. Regular checking helps you spot when your review flow has dried up.
Why your Google reviews matter (and how to get more)
If you're a tradesperson checking on your reviews, here's what the data says about why they're worth paying attention to.
Research from Womply shows businesses with more than 25 Google reviews earn 108% more revenue than average. Harvard Business School found a one-star improvement translates to 5-9% more revenue. And 97% of consumers now read reviews before choosing a local business.
The tradespeople who consistently win work aren't the ones with the fanciest van or the biggest Checkatrade budget. They're the ones whose Google Business Profile has 30+ recent reviews and a 4.5+ rating.
The problem most tradespeople face isn't that customers don't want to review — it's that they forget. 83% of customers will leave a review when asked, but only 10% bother without a prompt.
TapReview solves this by sending an automated WhatsApp message with your direct Google review link after every job. Your customer taps the link, leaves the review, done. £15/month, no contract, cancel anytime — or save with the annual plan at £129/year.
Frequently asked questions
How do I see all the Google reviews I've left?
Open the Google Maps app, tap your profile picture, then tap "Your profile" and scroll to your reviews. On desktop, go to maps.google.com, click the menu, then "Your contributions" → "Reviews." You can also visit customerreviews.google.com directly. All methods show every review you've ever written.
Can I find my Google reviews without the Google Maps app?
Yes. Go to maps.google.com in any browser and navigate to Your contributions → Reviews. You can also use the direct link customerreviews.google.com. On mobile, searching "my reviews" on google.com while signed in often surfaces a direct link.
How do I edit a Google review I already posted?
Go to your reviews in Google Maps or customerreviews.google.com, find the review, tap the three dots, and select "Edit review." You can change the star rating, update the text, or add photos. The edited version replaces the original.
Where can I see reviews left for my business?
Search your business name on Google — your reviews appear in the business panel. For a management view, sign in at business.google.com and click "Reviews." This lets you see all reviews, reply to them, and monitor your rating over time.
How do I set up Google reviews for my business?
You need a verified Google Business Profile. Go to business.google.com, add your business name and details, and verify (usually via postcard, phone, or email). Once verified, customers can leave reviews. The setup takes about 15 minutes — our full guide walks through every step.
Can other people see my Google reviews?
Yes. Unless you've set your Google Maps profile to private, anyone can see your review contributions by finding your profile on Google Maps. A Reddit thread that went viral reminded users: "Everyone can see all your Google Maps reviews in one place." If privacy is a concern, you can adjust your display name in your Google account settings.
Related reading
- How to Leave a Google Review: Step-by-Step Guide
- How to Get Your Google Review Link and Send It to Customers
- Why Your Google Reviews Aren't Showing Up (And How to Fix It)
- Can a Customer Change or Delete Their Google Review?
TapReview helps UK tradespeople get more Google reviews with one tap. Try it free →
Frequently Asked Questions
How do I see all the Google reviews I've left?
Open the Google Maps app, tap your profile picture, then tap 'Your profile' and scroll to your reviews. On desktop, go to maps.google.com, click the menu, then 'Your contributions' → 'Reviews.' You can also visit customerreviews.google.com directly.
Can I find my Google reviews without the Google Maps app?
Yes. Go to maps.google.com in any browser and navigate to Your contributions → Reviews. You can also use customerreviews.google.com. On mobile, searching 'my reviews' on google.com while signed in often surfaces a direct link.
How do I edit a Google review I already posted?
Go to your reviews in Google Maps or customerreviews.google.com, find the review, tap the three dots, and select 'Edit review.' You can change the star rating, update the text, or add photos. The edited version replaces the original.
Where can I see reviews left for my business?
Search your business name on Google — your reviews appear in the business panel. For a management view, sign in at business.google.com and click 'Reviews.' This lets you see all reviews, reply to them, and monitor your rating.
How do I set up Google reviews for my business?
You need a verified Google Business Profile. Go to business.google.com, add your business name and details, and verify (usually via postcard, phone, or email). Once verified, customers can leave reviews. Setup takes about 15 minutes.
Can other people see my Google reviews?
Yes. Unless you've set your Google Maps profile to private, anyone can see your review contributions by finding your profile on Google Maps. If privacy is a concern, you can adjust your display name in your Google account settings.